Return, Exchange & Refund


Return, Exchange and Refund (RER) Policy

Return Policy

You may return products that are brand new and is in its original condition and packaging within 10 days of delivery. The MPW hang tag must still be attached to the garments. Please contact us via email before returning the garments so that we can keep a lookout for it. We need the order number and details of the item(s) you wish to return for us to process your request promptly. We strive to get back to you within 3 days. We will reply you on the mailing address. Please note that we are unable to accept items that are not in the original state and we reserve the right to refuse the return that does not meet our requirements and we will send back the items to you.

Do note that sale items are not returnable.

Exchange Policy

You may exchange products if the size does not fit within 10 days of delivery. We will only allow exchanges due to size issues. We do not accept exchanges due to change of mind. We seek your kind understanding on this. However, please note that for size exchange, the mailing cost will have to be borne by you. If the exchange is due to our oversight (e.g. incorrect/ defective items sent by us), we will bear the mailing costs incurred. Please contact us via email before sending back the garments so that we can keep a lookout for it. We need the order number and the updated size of the item(s) you wish to exchange for us to process your request promptly. We strive to get back to you within 3 days. We will reply you on the mailing address. Please note that we are unable to accept items that are not in the original state and we reserve the right to refuse the return that does not meet our requirements and we will send back the items to you.We will reply you on the mailing address.

Do note that sales items are not exchangeable.

Refund Policy

All accepted refunds will be in the form of credit vouchers which you can use for any products in our store. The credit vouchers will be valid for 3 months upon issuance.

Do note that sale items are not refundable.